Province of Manitoba | v1 - Express Your Views

Express Your Views/Complaints

Which language do you prefer?

English
French

To submit your enquiry/complaint to the Public Utilities Board of Manitoba, please complete the form below. You will have the opportunity to go through the form to identify any additional areas of concern before you are asked to finally submit the form.

The Information you provide today is collected under the authority of The Public Utilities Board Act and can be used to

Answer your enquiry
Address your concern or complaint
Ensure compliance
Gather Statistical Information

The information is subject to access and privacy provisions of the Freedom of Information and Protection of Privacy Act.

If you have any questions or concerns regarding the collection of this information, please contact the PUB at 204-945-2638 or 1-866-854-3698 (in Manitoba).

The PUB does not regulate the daily operations of the regulated utilities. The PUB encourages all matters of complaints to be directed to the utility and/or municipality FIRST. The PUB should be the last resort for resolution. A review of the matter may result in costs being incurred by both the applicant and the utility.

Have you contacted the Utility or the Municipality?

Yes

Date of Contact Name of contact Phone Number What did they say?

Please contact the Utility or Municipality regarding your concern

Do you give your consent to allow the Public Utilities Board of Manitoba to collect and maintain your personal information?

Yes
No

Are you the account holder?

Yes
No

Provide Account Number

Please enter your contact details:

First Name Last Name Daytime Phone Number Street Address City/Town Province PostalCode Email

May a message be left at your daytime number?

Yes
No

Are you representing someone else in this complaint?

Yes

Please enter their information below:
First Name Last Name Daytime Phone Number Street Address City/Town Province PostalCode Email

Is the complaint regarding?

Water and/or Wastewater Utility
Manitoba Hydro - Electric Only
Manitoba Hydro - Electric and Gas
Manitoba Hydro - Gas Only
Manitoba Public Insurance
Natural Gas/Propane
Efficiency Manitoba
Other

Please Specify:

Municipality

Name of Utility

What is your complaint?

Who is your complaint about and when did it happen?

Whom have you dealt with about this problem? (List names, phone numbers, addresses and when you last had contact with them.) Explain the steps you have taken to solve this issue.

Have you received anything in writing from the department, agency or municipality? Please tell us what you have received. We may request that you fax or mail these documents after we review your complaint.)

Did you file an appeal or ask for a review? If yes, when was the last appeal or review and what was the result?

How can PUB assist you in exploring a resolution?

Is this matter urgent? If so, please explain why.

Please provide any other relevant information:

NOTICE: Please read before you click 'Submit'

Applications made to the Public Utilities Board are open to the public. When you send written comments about an application the Board, the comments will be treated as public comments and will not be kept confidential. By clicking on Submit below, you are acknowledging this and agreeing to it.